© , Stillwater Designs. All rights reserved. Copyright and Trademark Notice.
Choose a product family from the options below
If you have a problem with any product, prior to returning the product to the store,
Contact KICKER Tech Support. (U.S. Customers Only)
Call us at 800-256-KICK (5425), or contact us at support@kicker.com with any questions or problems.
INTERNATIONAL WARRANTY
Contact your International Stillwater Designs dealer or distributor concerning specific procedures for your country’s warranty policies.
Thank you for your KICKER purchase!
Are you covered?
You can refer to our SoloX Limited Warranty, SUBWOOFERS Limited Warranty, SPEAKERS Limited Warranty, ELECTRONICS Limited Warranty, MARINE SPEAKERS AND ELECTRONICS Limited Warranty or LIFESTYLE/HOME AND PERSONALS Limited Warranty. If you have more questions or need a Return Authorization (required to send in a product), our Customer Service Representatives can help.
KICKER Customer ServiceNote: Warranty refers to KICKER’s cost involved in the repair or replacing parts FOR KICKER PRODUCT ONLY. KICKER is not responsible for any costs involved with the installation or removal of product for warranty coverage.
SoloX Limited Warranty
When purchased from an Authorized KICKER Dealer or kicker.com, KICKER warrants this SOLO X product to be free from defects in material and workmanship under normal use for a period of TWO (2) YEARS from date of original purchase. WHAT IS NOT COVERED BY SOLO X WARRANTY? BURNT VOICE COILS ARE NOT COVERED UNDER WARRANTY. Do not return entire subwoofer. If this product is identified as "Refurbished" or "B Goods", the warranty is limited to a period of NINETY (90) DAYS from date of original purchase. In all cases you must have the original receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, KICKER will repair or replace (at its discretion) the defective merchandise with equivalent merchandise. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent products. This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore, these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise should be returned to your local Authorized Stillwater Designs (Kicker) Dealer for warranty. Assistance in locating an Authorized Dealer can be obtained by writing, calling, or by visiting kicker.com. You can confirm that a dealer is authorized by asking to see a current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (Kicker), call the Kicker Customer Service Department at 1-405-624-8510 for a Return Authorization (RMA) number. Package all defective items in the original container or in a package that will prevent shipping damage, and return to:
Stillwater Designs
3100 N. Husband Street
Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective components (tweeter, crossover, plug, etc.). The return of functioning items increases your return freight charges. Non-defective items received will be returned freight collect.
Include a copy of the original receipt with the purchase date clearly visible, and a “proof-of-purchase” statement listing the Customer’s name, Dealer’s name and invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will be determined from type of sale and the manufacturing date code. Freight must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer Service Department at 1-405-624-8510.
WHAT IS NOT COVERED?
This warranty is valid only if the product is purchased from an Authorized KICKER Dealer or kicker.com and used for the purpose for which it was designed. It does not cover:
HOW LONG WILL IT TAKE?
Kicker strives to maintain a goal of 1 week service for all acoustics (subwoofers, midrange drivers, tweeters, crossovers, etc) returns. Delays may be incurred if lack of replacement inventory or parts is encountered.
INTERNATIONAL WARRANTY
Contact your International Stillwater Designs dealer or distributor concerning specific procedures for your country’s warranty policies.
P.O. Box 459
Stillwater, Oklahoma 74076
U.S.A.
1-405-624-8510
WARNING!
KICKER components are capable of producing sound levels that can permanently damage your hearing! Turning up a system to a level that has audible distortion is more damaging to your ears than listening to an undistorted system at the same volume level. The threshold of pain is always an indicator that the sound level is too loud and may permanently damage your hearing. Please use common sense when controlling volume!
SUBWOOFERS (CAR / TRUCK / POWERSPORTS) LIMITED WARRANTY
When purchased from an Authorized KICKER Dealer or kicker.com, KICKER warrants this product to be free from defects in material and workmanship under normal use for a period of ONE (1) YEAR from date of original purchase. The warranty period for Q-Class Subwoofers is THREE (3) YEARS from date of original purchase. If this product is identified as "Refurbished" or "B Goods", the warranty is limited to a period of NINETY (90) DAYS from date of original purchase. In all cases you must have the original receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, KICKER will repair or replace (at its discretion) the defective merchandise with equivalent merchandise. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent products. This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore, these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
This excludes SoloX products. See SOLOX LIMITED WARRANTY for specifics.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise should be returned to your local Authorized Stillwater Designs (Kicker) Dealer for warranty. Assistance in locating an Authorized Dealer can be obtained by writing, calling, or by visiting kicker.com. You can confirm that a dealer is authorized by asking to see a current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (Kicker), call the Kicker Customer Service Department at 1-405-624-8510 for a Return Authorization (RMA) number. Package all defective items in the original container or in a package that will prevent shipping damage, and return to:
Stillwater Designs
3100 N. Husband Street
Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective components (tweeter, crossover, plug, etc.). The return of functioning items increases your return freight charges. Non-defective items received will be returned freight collect.
Include a copy of the original receipt with the purchase date clearly visible, and a “proof-of-purchase” statement listing the Customer’s name, Dealer’s name and invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will be determined from type of sale and the manufacturing date code. Freight must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer Service Department at 1-405-624-8510.
WHAT IS NOT COVERED?
This warranty is valid only if the product is purchased from an Authorized KICKER Dealer or kicker.com and used for the purpose for which it was designed. It does not cover:
HOW LONG WILL IT TAKE?
Kicker strives to maintain a goal of 1 week service for all acoustics (subwoofers, midrange drivers, tweeters, crossovers, etc) returns. Delays may be incurred if lack of replacement inventory or parts is encountered.
INTERNATIONAL WARRANTY
Contact your International Stillwater Designs dealer or distributor concerning specific procedures for your country’s warranty policies.
P.O. Box 459
Stillwater, Oklahoma 74076
U.S.A.
1-405-624-8510
WARNING!
KICKER components are capable of producing sound levels that can permanently damage your hearing! Turning up a system to a level that has audible distortion is more damaging to your ears than listening to an undistorted system at the same volume level. The threshold of pain is always an indicator that the sound level is too loud and may permanently damage your hearing. Please use common sense when controlling volume!
SPEAKERS (CAR / TRUCK / POWERSPORTS) LIMITED WARRANTY
(on speaker purchases effective 1/01/2021 and later)
When purchased from an Authorized KICKER Dealer or kicker.com, KICKER warrants this product (KS-Series / CS-Series / DS-Series / PS-Series) to be free from defects in material and workmanship under normal use for a period of TWO (2) YEARS from date of original purchase. The warranty period for Q-Class Speakers is THREE (3) YEARS from date of original purchase. If this product is identified as "Refurbished" or "B Goods", the warranty is limited to a period of NINETY (90) DAYS from date of original purchase. In all cases you must have the original receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, KICKER will repair or replace (at its discretion) the defective merchandise with equivalent merchandise. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent products. This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore, these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise should be returned to your local Authorized Stillwater Designs (Kicker) Dealer for warranty. Assistance in locating an Authorized Dealer can be obtained by writing, calling, or by visiting kicker.com. You can confirm that a dealer is authorized by asking to see a current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (Kicker), call the Kicker Customer Service Department at 1-405-624-8510 for a Return Authorization (RMA) number. Package all defective items in the original container or in a package that will prevent shipping damage, and return to:
Stillwater Designs
3100 N. Husband Street
Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective components (tweeter, crossover, plug, etc.). The return of functioning items increases your return freight charges. Non-defective items received will be returned freight collect.
Include a copy of the original receipt with the purchase date clearly visible, and a “proof-of-purchase” statement listing the Customer’s name, Dealer’s name and invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will be determined from type of sale and the manufacturing date code. Freight must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer Service Department at 1-405-624-8510.
WHAT IS NOT COVERED?
This warranty is valid only if the product is purchased from an Authorized KICKER Dealer or kicker.com and used for the purpose for which it was designed. It does not cover:
HOW LONG WILL IT TAKE?
Kicker strives to maintain a goal of 1 week service for all acoustics (subwoofers, midrange drivers, tweeters, crossovers, etc) returns. Delays may be incurred if lack of replacement inventory or parts is encountered.
INTERNATIONAL WARRANTY
Contact your International Stillwater Designs dealer or distributor concerning specific procedures for your country’s warranty policies.
P.O. Box 459
Stillwater, Oklahoma 74076
U.S.A.
1-405-624-8510
WARNING!
KICKER components are capable of producing sound levels that can permanently damage your hearing! Turning up a system to a level that has audible distortion is more damaging to your ears than listening to an undistorted system at the same volume level. The threshold of pain is always an indicator that the sound level is too loud and may permanently damage your hearing. Please use common sense when controlling volume!
ELECTRONICS (CAR / TRUCK / POWERSPORTS) LIMITED WARRANTY
When purchased from an Authorized KICKER Dealer or kicker.com, KICKER warrants this product to be free from defects in material and workmanship under normal use for a period of TWO (2) YEARS from date of original purchase. The warranty period for IQ-Series Electronics is THREE (3) YEARS from date of original purchase. If this product is identified as "Refurbished" or "B Goods", the warranty is limited to a period of ONE (1) YEAR from date of original purchase. In all cases you must have the original receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, KICKER will repair or replace (at its discretion) the defective merchandise with equivalent merchandise. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent products. This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore, these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise should be returned to your local Authorized Stillwater Designs (Kicker) Dealer for warranty. Assistance in locating an Authorized Dealer can be found at www.kicker.com or by contacting Stillwater Designs directly. You can confirm that a dealer is authorized by asking to see a current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (Kicker), call the Kicker Customer Service Department at 1-405-624-8510 for a Return Authorization (RMA) number. Package all defective items in the original container or in a package that will prevent shipping damage, and return to
Stillwater Designs
3100 N. Husband Street
Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective components. The return of functioning items increases your return freight charges. Non-defective items received will be returned freight collect.
Include a copy of the original receipt with the purchase date clearly visible, and a “proof-of-purchase” statement listing the Customer’s name, Dealer’s name and invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will be determined from type of sale and the manufacturing date code. Freight must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer Service Department at 1-405-624-8510.
WHAT IS NOT COVERED?
This warranty is valid only if the product is purchased from an Authorized KICKER Dealer or kicker.com and used for the purpose for which it was designed. It does not cover:
HOW LONG WILL IT TAKE?
KICKER strives to maintain a goal of 1 week service for all Electronics returns. Delays may be incurred if lack of replacement inventory or parts is encountered.
INTERNATIONAL WARRANTY
Contact your International Stillwater Designs dealer or distributor concerning specific procedures for your country’s warranty policies.
P.O. Box 459
Stillwater, Oklahoma 74076
U.S.A.
1-405-624-8510
WARNING!
KICKER components are capable of producing sound levels that can permanently damage your hearing! Turning up a system to a level that has audible distortion is more damaging to your ears than listening to an undistorted system at the same volume level. The threshold of pain is always an indicator that the sound level is too loud and may permanently damage your hearing. Please use common sense when controlling volume!
MARINE LIMITED WARRANTY
When purchased from an Authorized KICKER Dealer or kicker.com, KICKER warrants ALL MARINE PRODUCTS to be free from defects in material and workmanship under normal use for a period of THREE (3) YEARS from date of original purchase. If this product is identified as "Refurbished" or "B Goods", the warranty is limited to a period of NINETY (90) DAYS from date of original purchase. In all cases you must have the original receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, KICKER will repair or replace (at its discretion) the defective merchandise with equivalent merchandise. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent products. This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore, these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise should be returned to your local Authorized Stillwater Designs (Kicker) Dealer for warranty. Assistance in locating an Authorized Dealer can be obtained by writing, calling, or by visiting kicker.com. You can confirm that a dealer is authorized by asking to see a current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (Kicker), call the Kicker Customer Service Department at 1-405-624-8510 for a Return Authorization (RMA) number. Package all defective items in the original container or in a package that will prevent shipping damage, and return to:
Stillwater Designs
3100 N. Husband Street
Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective components (tweeter, crossover, plug, etc.). The return of functioning items increases your return freight charges. Non-defective items received will be returned freight collect.
Include a copy of the original receipt with the purchase date clearly visible, and a “proof-of-purchase” statement listing the Customer’s name, Dealer’s name and invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will be determined from type of sale and the manufacturing date code. Freight must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer Service Department at 1-405-624-8510.
WHAT IS NOT COVERED?
This warranty is valid only if the product is purchased from an Authorized KICKER Dealer or kicker.com and used for the purpose for which it was designed. It does not cover:
HOW LONG WILL IT TAKE?
Kicker strives to maintain a goal of 1 week service for all acoustics (subwoofers, midrange drivers, tweeters, crossovers, etc) returns. Delays may be incurred if lack of replacement inventory or parts is encountered.
INTERNATIONAL WARRANTY
Contact your International Stillwater Designs dealer or distributor concerning specific procedures for your country’s warranty policies.
P.O. Box 459
Stillwater, Oklahoma 74076
U.S.A.
1-405-624-8510
WARNING!
KICKER components are capable of producing sound levels that can permanently damage your hearing! Turning up a system to a level that has audible distortion is more damaging to your ears than listening to an undistorted system at the same volume level. The threshold of pain is always an indicator that the sound level is too loud and may permanently damage your hearing. Please use common sense when controlling volume!
HOME AND PERSONALS LIMITED WARRANTY
KICKER warrants products to be free from defects in materials and workmanship under normal use for a period of one (1) year from original date of purchase from an Authorized KICKER Dealer or kicker.com. “B-Stock” product is warranted for ninety (90) days from date of purchase. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, KICKER will re place or re pair (at its discretion) the defective merchandise with equivalent merchandise at no charge.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (Kicker), call the Kicker Customer Service Department at 1-405-624-8510 for a Return Authorization (RMA) number. Package all defective items in the original container or in a package that will prevent shipping damage, and return to
Stillwater Designs
3100 N. Husband Street
Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective components. The return of functioning items increases your return freight charges. Non-defective items received will be returned freight collect.
Include a copy of the original receipt with the purchase date clearly visible, and a “proof-of-purchase” statement listing the Customer’s name, invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will be determined from type of sale and the manufacturing date code. Freight must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer Service Department at 1-405-624-8510.
WHAT IS NOT COVERED?
This warranty is valid only if the product is purchased directly from kicker.com or from our Kicker store on Amazon.com and used for the purpose for which it was designed. It does not cover:
HOW LONG WILL IT TAKE?
KICKER strives to maintain a goal of 1 week service for all Electronics returns. Delays may be incurred if lack of replacement inventory or parts is encountered.
INTERNATIONAL WARRANTY
Contact your International Stillwater Designs dealer or distributor concerning specific procedures for your country’s warranty policies.
P.O. Box 459
Stillwater, Oklahoma 74076
U.S.A.
1-405-624-8510
WARNING!
KICKER components are capable of producing sound levels that can permanently damage your hearing! Turning up a system to a level that has audible distortion is more damaging to your ears than listening to an undistorted system at the same volume level. The threshold of pain is always an indicator that the sound level is too loud and may permanently damage your hearing. Please use common sense when controlling volume!
VEHICLE SPECIFIC SOLUTIONS (VSS) LIMITED WARRANTY
When purchased from an Authorized KICKER Dealer or kicker.com, KICKER warrants this product to be free from defects in material and workmanship under normal use for a period of THREE (3) YEARS from date of original purchase for automotive products and TWO (2) YEARS from date of original purchase for motorcycle products. If this product is identified as “Refurbished” or “B Goods”, the warranty is limited to a period of THREE (3) MONTHS from date of original purchase. In all cases you must have the original receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, KICKER will repair or replace (at its discretion) the defective merchandise with equivalent merchandise. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced with more current equivalent products. This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore, these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise should be returned to your local Authorized Stillwater Designs (Kicker) Dealer for warranty. Assistance in locating an Authorized Dealer can be found at www.kicker.com or by contacting Stillwater Designs directly. You can confirm that a dealer is authorized by asking to see a current authorized dealer window decal.
If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (Kicker), call the Kicker Customer Service Department at 1-405-624-8510 for a Return Authorization (RMA) number. Package all defective items in the original container or in a package that will prevent shipping damage, and return to
Stillwater Designs
3100 N. Husband Street
Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Please return only defective components. The return of functioning items increases your return freight charges. Non-defective items received will be returned freight collect.
Include a copy of the original receipt with the purchase date clearly visible, and a “proof-of-purchase” statement listing the Customer’s name, Dealer’s name and invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will be determined from type of sale and the manufacturing date code. Freight must be prepaid; items sent freight collect, or COD, will be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer Service Department at 1-405-624-8510.
WHAT IS NOT COVERED?
This warranty is valid only if the product is purchased from an Authorized KICKER Dealer or kicker.com and used for the purpose for which it was designed. It does not cover:
HOW LONG WILL IT TAKE?
Kicker strives to maintain a goal of 1 week service for all acoustics (subwoofers, midrange drivers, tweeters, crossovers, etc) returns. Delays may be incurred if lack of replacement inventory or parts is encountered. Failure to follow these steps may void your warranty.
P.O. Box 459
Stillwater, Oklahoma 74076
U.S.A.
1-405-624-8510
WARNING!
KICKER components are capable of producing sound levels that can permanently damage your hearing! Turning up a system to a level that has audible distortion is more damaging to your ears than listening to an undistorted system at the same volume level. The threshold of pain is always an indicator that the sound level is too loud and may permanently damage your hearing. Please use common sense when controlling volume!